Exchange 2010 issue with read receipts and POP3 / IMAP4
With Exchange 2010, the sender receives the read receipt even if the recipient hasn't actually read the email, this happens with both POP and IMAP.
Exchange 2010 provides the "SuppressReadReceipt" parameter that allows the solution of this problem by setting this variable to false.
The command must be executed in the EMS as follows:
For All users in your organization:
Open EMS >> run the following command >> Set-PopSettings -SuppressReadReceipt $ true
Open EMS >> run the following command >> Set-ImapSettings -SuppressReadReceipt $ true
For on single user:
Open EMS >> run the following command >> set-CasMailbox - identity username - pop SuppressReadReceipt $ true
Open EMS >> run the following command >> set-CasMailbox - identity username -Imap SuppressReadReceipt $ true
After the command it is necessary to restart the following services:
MSExchange Transport service.
MSExchange System Attendant Service.
MSExchange POP Service.
MSExchange IMAP Service.