How to configure an email forward with cpanel Print

How to Create an Email Forward with Utixo cPanel Hosting

This guide explains how to set up an email forward using the cPanel control panel provided by Utixo. An email forward automatically redirects messages from one email address to another.

Accessing cPanel

1. Log in to your Utixo account from the Utixo portal.
2. Go to the Hosting section and select your desired service.
3. Click Access cPanel to open the control panel.

Creating the Email Forward

1. In the cPanel home, go to the Email section and click on Forwarders.
2. Click Add Forwarder.
3. Fill in the required fields:
   • Address to Forward: enter the email address you want to forward from.
   • Destination: choose Forward to Email Address and enter the destination email address.
4. Click Add Forwarder to save the configuration.

MX Records Configuration

For forwarding to work properly, the domain’s MX (Mail Exchanger) records must be set up correctly:

1. Access your domain’s DNS management panel.
2. Check that MX records point to the hosting mail server (e.g., mail.yourdomain.com).
3. Add or update the MX records if needed.
4. Save changes and wait for DNS propagation (up to 24 hours).

If you’re unsure about MX configuration, contact the Utixo support team.

Testing the Forward

Send an email to the original address to confirm that it is being forwarded correctly to the destination.

Troubleshooting

• Double-check the destination email address.
• Make sure the source email address exists and is active.
• If the issue persists, contact Utixo support for further assistance.