Spammers often identify the IP addresses of the servers and forward the emails directly to the mail server thus skipping the protection, to overcome this you have to configure the mail server to receive mail ONLY from the Utixo servers and that is from the ip:
46.105.87.130
5.9.150.87
How to configure this option differs depending on the type of mail server, open a ticket to request instructions for your server.

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