Microsoft 365 Management - Full Management
This service includes professional management of Microsoft 365, with a particular focus on user accounts and email services (Exchange Online). Below is an overview of the included activities:
🔧 1. User and Identity Management
- Creation, modification, and removal of users in the Microsoft 365 Admin Center
- Management of groups (security groups, Microsoft 365 Groups, mailing lists)
- Management of administrative roles and delegations
- Activation and configuration of Multi-Factor Authentication (MFA)
- Password resets and management of Self-Service Password Reset (SSPR)
- Access monitoring and suspicious activity tracking (Azure AD Sign-in Logs)
- Microsoft 365 license assignment and management
- Management of user onboarding and offboarding processes
✉️ 2. Exchange Online Management
- Creation and management of mailboxes (user, shared, resource)
- Configuration of aliases, forwarding, and mail flow rules
- Management of distribution groups
- Setup and management of transport rules (mail flow rules)
- Configuration of DNS records (SPF, DKIM, DMARC)
- Email flow monitoring and diagnostic support
- Management of shared calendars, delegation, and access permissions
- Configuration of online archive and retention policies
- Email protection settings with Microsoft Defender for Office 365 (if included)
