Full Microsoft 365 Management
The Microsoft 365 - Full Management service offers professional and centralized administration of your Microsoft 365 environment, with a focus on user setup and support, along with full management of email services through Exchange Online.
User and Identity Management
🔧 This section includes all tasks related to the creation, administration, and security of user accounts within the Microsoft 365 tenant.
- Creation, modification, and deletion of users via the Microsoft 365 Admin Center
- Comprehensive group management: security groups, Microsoft 365 Groups, and mailing lists
- Assignment of administrative roles and delegation management
- Activation and configuration of multi-factor authentication (MFA)
- Password reset and self-service password reset (SSPR) configuration
- Monitoring of sign-ins and detection of suspicious activity via Azure AD Sign-in Logs
- License management and assignment for Microsoft 365 users
- Support for user onboarding and offboarding processes
Exchange Online Management
✉️ This section covers all email-related functionalities, from mailbox setup to mail flow security and diagnostics.
- Creation and management of mailboxes for users, shared mailboxes, and resource mailboxes
- Configuration of aliases, email forwarding, and custom rules
- Management of distribution groups
- Setup and maintenance of mail flow rules (transport rules)
- DNS records configuration for authentication and security: SPF, DKIM, and DMARC
- Monitoring of email flow and diagnostic support for issues
- Management of shared calendars, mailbox delegation, and access permissions
- Activation of online archive and retention policy configuration
- Advanced email protection settings with Microsoft Defender for Office 365 (if included)
