Why don’t I see all the Office programs on the installation page?
If you don't see all Office apps on your Microsoft 365 installation page, there are several possible reasons. Below are the most common causes and how to interpret them.
1. Your Microsoft 365 plan doesn’t include all apps
Microsoft only shows the applications you're entitled to install based on your active license. Here are some examples:
| Plan | Installable Apps |
|---|---|
| Microsoft 365 Business Basic | No desktop apps (web-only: Word Online, Excel Online, etc.) |
| Microsoft 365 Business Standard | Word, Excel, PowerPoint, Outlook, OneNote, Access (Windows only) |
| Microsoft 365 Business Premium | Same as Standard + advanced security features |
| Exchange Online | No Office apps included |
➡ If you have Business Basic or just Exchange, you’ll see very limited options.
2. You're using a Mac
Some applications, like Access and Publisher, are not available on macOS and therefore won’t appear in the list.
3. Apps are already installed on your device
If Office is already installed, the installation page may display only general options like:
- "Install Office"
- "Install Teams"
- A few additional components
It won’t show each app individually in that case.
4. Your organization has restricted available apps
Sometimes, your IT administrator may hide or restrict installation of certain applications from the Microsoft 365 admin portal.
If you're unsure about what your license includes, you can check with your admin or contact support.
⭐ Helpful Tip
If you're using Microsoft 365 through Utixo, you can request a license review or app activation. Utixo provides support to help you understand what applications should be available and ensures they are properly enabled in your account.
