If you are accessing your certified email (PEC) inbox for the first time or have forgotten your login credentials, you can follow a simple password reset procedure to regain access.
How to reset your PEC password
To begin the PEC password recovery process, follow these steps:
- Go to the following link: Reset PEC Password
- Enter the full PEC email address (e.g., yourmailbox@pec.domain.xxx)
- Provide the Tax Code or VAT Number of the account holder
- Select the "I’m not a robot" checkbox to pass the CAPTCHA
- Click on "Continue" to proceed
Set a new password
To complete the PEC credentials reset process:
- Check the email associated with the PEC account holder
- Open the received message and click on the link to access the reset page
- Enter your new password and confirm it in the required field
- Click "Reset password" to finalize the operation
📌 Important Note
The reset link is valid for 3 hours and can be used only once. If it expires, you will need to restart the process from the beginning.