How to recover your PEC mailbox password
If you're accessing your PEC mailbox for the first time or have forgotten your credentials, you can follow a simple procedure to reset your password and regain access to your certified email account.
Steps to reset your PEC password
To start the recovery process, follow these steps:
- Go to the official link: Reset Password PEC
- Enter the full PEC email address (e.g. mailboxname@pec.yourdomain.xxx)
- Provide the Tax Code or VAT number of the mailbox owner
- Check the "I'm not a robot" CAPTCHA box
- Click "Continue" to proceed
Setting a new password
Once you receive the reset email, follow these instructions:
- Check the email inbox associated with the PEC account holder
- Open the message and click the link to access the reset page
- Enter and confirm your new password
- Click "Reset password" to finalize the process
📌 Important note
The reset link is valid for 3 hours only and can be used once. If it expires, you’ll need to repeat the entire procedure.