Yes, you can create a PEC mailbox on a custom domain even if the domain is registered with a different provider, as long as you have access to the domain’s DNS management panel.
To set up a PEC mailbox on an externally registered domain, follow these steps:
- Purchase the PEC domain certification service from Utixo.
- Purchase the PEC mailbox(es) you want to activate from Utixo.
- Add the DNS records (typically TXT or MX type) provided during the purchase into the DNS panel of your current domain provider.
- Wait approximately 24–48 hours for the domain to be certified and the PEC mailbox to be activated.
Example of a Configured Order
Below is a visual example of how an order to activate a PEC on a custom domain should look:
Important
If the domain has already been certified for PEC by another provider, you will first need to remove the existing certification before proceeding with the new one through Utixo. This process may introduce delays in activation.
