Exchange 2010 issue with read receipts and POP3 / IMAP4
Problem:
With Exchange 2010, the sender receives the read receipt even if the recipient hasn't actually read the email, this happens with both POP and IMAP.
Solution:
Exchange 2010 provides the "SuppressReadReceipt" parameter that allows the solution of this problem by setting this variable to false.
The command must be executed in the EMS as follows:
For All users in your organization:
Open EMS >> run the following command >> Set-PopSettings -SuppressReadReceipt $ true
Open EMS >> run the following command >> Set-ImapSettings -SuppressReadReceipt $ true
For on single user:
Open EMS >> run the following command >> set-CasMailbox - identity username - pop SuppressReadReceipt $ true
Open EMS >> run the following command >> set-CasMailbox - identity username -Imap SuppressReadReceipt $ true
After the command it is necessary to restart the following services:
MSExchange Transport service.
MSExchange System Attendant Service.
MSExchange POP Service.
MSExchange IMAP Service.
